Before you begin
01What you are looking at
Hoyo Home runs full-screen on the wall tablet in your building. There is nothing to install and nothing to log into — the tablet boots straight into the screen below and stays there. Everything in this guide is done by tapping directly on the glass.
The whole interface is one bar plus one page. The bar at the top never moves, and it is the only navigation you need. Each button on it opens a page of cards, and each card is one device or one group of devices.
Reading that bar from left to right:
- The page buttons — one per area or system. The page you are on is the raised, highlighted one. On a narrower tablet the strip scrolls sideways: swipe along it to reach the buttons off the edge.
- The lightning button opens Power Consumption — energy history for the building.
- The bell button opens Notifications — alerts raised by sensors and hardware.
- The three-dot button opens the settings menu, which is where you pair your phone. Section 13 covers it.
NoteThe device names in this guide come from a demonstration system, so yours will read differently. The layout and the controls are the same.
The one pattern to learn
02How to read any card
Every device in Hoyo Home is drawn as the same kind of card, so once you can read one card you can read all of them. Cards follow one layout: name and area at the top, the control in the middle, live readings along the bottom.
TipThe card always shows the real state of the device, not the last thing that was tapped. If you turn a light on at the wall switch, its card lights up on the tablet within a second or two.
Office Control
03The home page
The first page is a shortlist. It holds the handful of controls that get used every day, pulled forward from the other pages so nobody has to hunt for them — the master lighting group, the main blinds, the front door, the water valve and the vacuum.
Two cards on this page behave differently from the rest and are worth pointing out:
Lights
04Switching and dimming
The Lights page lists every fitting in the building, each with its own card. Tap the circle in the middle of a card to toggle that light. There is no confirmation step — it switches immediately.
Whether a card shows a button or a slider depends on the fitting itself. Simple switched circuits get a button. Dimmable ones get a percentage and a slider.
TipTo change a whole room or the whole floor at once, use the group card on the home page rather than tapping fittings one by one.
Rollers
05Blinds and shutters
Each roller shutter and blind has a card showing a small picture of the opening, a set of buttons, and a position slider. Every window and door is named after where it is, so the list reads like a walk through the building.
Watch outA shutter takes several seconds to travel. The position figure updates as it moves, so give it a moment to finish before deciding it did not respond. Tap the hand if you need it to stop part-way.
HVAC
06Heating, cooling and thermostats
Climate cards all share the same shape: the measured temperature in the room at the top, a round dial for the temperature you want, and mode buttons underneath. The large number inside the dial is your target; the number above the dial is what the room actually is right now.
Set the target by dragging around the dial. The range is marked at both ends of the arc — typically 10° to 35°. Then pick a mode:
Watch outOffline under a device name means the tablet cannot reach it, so its readings are stale and it will not accept commands. Everything else on the page keeps working normally.
Sensors
07Doors, motion, smoke and water
Sensors are the one page you read rather than touch. Nothing here is a control — these cards report what the building has detected, and they are what raise the alerts in your notifications list.
Watch outBattery percentage is shown on every wireless sensor for a reason. If one drops low, tell your facilities contact — a flat sensor stops reporting silently, and the card simply stops updating.
Toilet
08Small zones
Pages are not limited to whole systems. Any group of devices worth watching together can be given its own page, however small — a single room, a hallway, an outbuilding.
The pattern is worth knowing because it is how your system can be shaped around the way you actually live in the building. A page can mix anything — readings, switches, sliders — as long as the devices belong together in your head.
TipIf you find yourself repeatedly jumping between two pages to do one job, that is a page waiting to be made. Tell your Hoyo Tech contact which devices you want side by side.
Air Quality
09Weather and air quality
This page has two halves: what the weather is doing outside, and what the air is like in each room. Both are read-only, except for the air purifiers.
TipCO₂ is the number to watch in rooms where people gather. When it climbs into the MODERATE band the room is under-ventilated and people start to feel it before any instrument tells them — open a window or step up the ventilation.
Fusebox
10Circuit-level electricity
The Fusebox page mirrors your physical distribution board. There is one card per fuse, numbered to match the board itself, so a reading on screen can be traced to a breaker you can put your hand on.
TipThis page is how you find something that is quietly costing money. Walk down it with the building empty — anything still drawing significant power is worth investigating.
Power Consumption
11Energy history
The lightning button in the top bar opens energy history for the building. Where the Fusebox page shows this instant, this panel shows a period of time.
Start with the range selector at the top left to choose the period. The dates next to it confirm exactly what is being drawn, so there is no ambiguity about what you are comparing.
Each meter gets its own block. The heading names the meter, and the figures under it break consumption down per phase in both watt-hours and kilowatt-hours, with a total for the meter on the right. Below that, the chart plots the same phases over the period, stacked so the top edge is total demand.
TipThe legend under the chart is interactive — tap a phase to hide it and isolate the others. Useful when one phase is much heavier than the rest and flattens the rest of the chart.
Watch outClose the panel with the × at the top right. It sits over the page you were on, and that page is still there behind it.
Notifications
12Alerts
The bell button opens the alert list, which slides in from the right. This is where sensor and hardware events collect, so it is the first place to look when something has happened.
Every entry has three parts: the type of alert in bold, the device that raised it, and the time it happened. Types map to the sensors on the Sensors page — hardware alarms, door and window alerts, motion alerts.
The three filters at the top switch between All, Unread and Read. Working through Unread and then tapping Mark All As Read is the quickest way to clear a backlog after a weekend.
TipIf an alert surprises you, note the device name in the entry, then open the Sensors page and find that card. The card tells you the current state and the battery level, which usually explains it.
Your phone
13Using Hoyo Home away from the tablet
The wall tablet is not the only way in. The same home can be opened from your phone, which gives you the identical set of cards when you are in another room or away from the building entirely. You pair the phone once and it stays paired.
Everything starts from the three-dot button at the right-hand end of the top bar. Tapping it opens the settings menu.
Pairing takes four steps, and it is easiest with the phone already in your hand before you start — the code on screen is time-limited.
- Install the app. Search for Hoyo Home on the Apple App Store or Google Play. The download links also appear at the bottom of the pairing dialog on the tablet.
- Create your account in the app and sign in. This account is what your home gets attached to, so use an address you will keep.
- On the tablet, open the three-dot menu and choose Connect Device. The Add This Home dialog appears with a QR code.
- Scan the QR code with the phone app — or, if the camera will not cooperate, type the six-character code shown underneath it instead. Both do the same thing.
Watch outIf the timer runs out before you finish, the code stops working. Close the dialog, choose Connect Device again, and a fresh code is issued. Nothing is broken and there is no limit on retries.
Watch outTreat that code the way you would treat a door key. Anyone who scans it while it is valid gets access to your home, so do not photograph it, forward it, or leave the dialog open on the wall where visitors can see it. Close it once your phone is paired.
TipPair each household member's phone with their own account rather than sharing one login — it keeps Manage Users meaningful and lets access be removed one person at a time.
If something looks wrong
14Quick checks
Four things account for most of what looks like a fault. Each is visible on the card itself.
- A device says Offline
- The tablet cannot reach it. Its readings are frozen at the last known values and it will not take commands. Power-cycling the device at its own switch usually brings it back; if it does not, report it.
- A card ignores your taps
- Check for Offline first. If it is online, look at what kind of device it is — sensor cards are read-only by design and are not meant to respond.
- A light or blind changes on its own
- Look for the Rule tag on the card. That device is also driven by an automation, on a schedule or from a sensor, so it will move without anyone touching the tablet.
- A sensor has stopped updating
- Check the battery percentage at the bottom of the card, and the time it last triggered. A sensor with a flat battery goes quiet rather than reporting a fault.
If a card is still wrong after those checks, note the exact device name as it appears on the card and send it to your Hoyo Tech contact. The name is what identifies it in the system.